I've been going to Customer Success Nordics for about four years now. It's one of those events where you see the same faces, pick up a few new ones, and leave feeling like you've had a conversation that actually mattered. This time I was the one talking. I hosted an event at Refined and gave a presentation for the first time. I chose the topic of communication, which felt like home ground. My background is in technical writing, and I write fiction in my spare time, so it's a

I’m still getting used to the idea of the long Nordic summer break. The idea of a four-and-a-half week break would have made my head spin...

I had a birthday party at the weekend, and had a bit over a dozen friends over to our flat. Most were there for the first time, as we...